All Features

Communication that stays in the project

Real-time communication for your team. Channels, direct messages and file sharing – all in one place.

zen-work.at/chat
Communication that stays in the project

Real-time communication for your team. Channels, direct messages and file sharing – all in one place.

Real

Real-time

#

Channels

Files

File Sharing

SSL

Encrypted

Step by step

How team chat works

Fast communication without detours – directly in your workflow.

1 Step 1

Create Channels

Organize conversations in channels – by project, team or topic.

  • Unlimited channels
  • Project-related channels
  • Direct messages to colleagues
zen-work.at/tickets/1
Create Channels

Organize conversations in channels – by project, team or topic.

2 Step 2

Collaborate

Share files, discuss ideas and keep everyone up to date.

  • Share files and images
  • Mentions with @-sign
  • Read receipts
zen-work.at/projects/1
Collaborate

Share files, discuss ideas and keep everyone up to date.

3 Step 3

Available Everywhere

Access chat from anywhere – desktop and mobile.

  • Responsive design
  • Push notifications
  • Searchable message history
zen-work.at/portal/support
Available Everywhere

Access chat from anywhere – desktop and mobile.

All features

All Chat Features

Communication that supports your workflow.

Channels

Organize conversations by topic or project.

Direct Messages

Private messages to individual team members.

File Sharing

Share images, PDFs and documents.

Search

Find any message and file instantly.

Notifications

Never miss an important message.

Customer Communication

Chat also available in customer portal.

Benefits

Why Your Team Communicates Faster

No more endless email chains. Quick check-ins happen in real time -- right in your workspace.

1

Real-Time Communication

Messages arrive instantly. No waiting for email replies, no missed information.

2

Context Stays Intact

Conversations stay in the channel -- linked to projects, customers, or teams. No digging through old emails.

3

Fewer Meetings

Quick questions get answered in chat. That saves meetings and keeps your team in the flow.

Chat Features in Detail

Communication that fits your workflow.

Team Channels and Direct Messages

Organize conversations by teams, projects, or topics. Or message someone directly.

  • Unlimited channels and DMs
  • File sharing right in the chat
  • Emoji reactions for quick feedback
zen-work.at/team/management
Team Channels and Direct Messages

Organize conversations by teams, projects, or topics. Or message someone directly.

Always in the Loop With the Dashboard

All unread messages at a glance. Notifications keep you up to date without being disruptive.

  • Unread messages highlighted
  • Desktop and mobile notifications
  • Message search across all channels
zen-work.at/dashboard
Always in the Loop With the Dashboard

All unread messages at a glance. Notifications keep you up to date without being disruptive.

More views

What happens around chat

Four areas where chat content keeps living in Zen-Work – beyond the message itself.

zen-work.at/wiki
Discussion becomes knowledge

Promote key answers straight to the wiki – your knowledge base grows from daily work.

zen-work.at/automations
Auto notifications

Bot messages for deadlines, due tasks or new tickets – configurable via automations.

zen-work.at/audit-log
Audit log

Who wrote what and when? Complete history, audit-safe and GDPR-compliant.

zen-work.at/reports
Chat activity

Reports show activity per channel, response times and top topics for team insights.

Use cases

Perfect for Any Team Size

Whether two or two hundred -- the chat scales with your team.

Small Teams

Short paths, quick check-ins. The chat replaces most internal emails.

Project Communication

Create a channel per project. All participants are always on the same page.

Remote Work

Stay connected wherever you work. The chat brings the office feeling to your home office.

Before vs. After

Zen-Work vs. external chat tool

What changes when team chat stops living in a separate tool.

External chat
Zen-Work
Context
Switch tab to the tool
Right on the ticket / project
Logins
Manage an extra account
One login for everything
History
Gone after 90 days (free plan)
Stored completely
Client chat
Separate app for clients
All in the portal
Mentions & tasks
Mention leads nowhere
Linked to task / ticket directly
Compliance
Data external, US servers
EU servers, GDPR-compliant

Simplify communication

Try team chat for free and bring your team closer together.