All Features

Professional collaboration with your clients

A dedicated portal for your customers. Invoices, projects, tickets, and documents – all in one place with activity timeline.

zen-work.at/settings/customer-portal
Professional collaboration with your clients

A dedicated portal for your customers. Invoices, projects, tickets, and documents – all in one place with activity timeline.

Portal

Dedicated customer portal

Live

Activity timeline

Docs

Share documents

Brand

Custom branding

Step by step

How the Customer Portal Works

Professional customer communication in three steps.

1 Step 1

Set Up Portal

Set up the customer portal with custom branding and invite customers.

  • Custom logo and colors
  • Personalized welcome message
  • Invitation via email
zen-work.at/portal
Set Up Portal

Set up the customer portal with custom branding and invite customers.

2 Step 2

Provide Content

Share invoices, project progress, and documents with your customers.

  • View invoices and quotes
  • Track project progress
  • Exchange documents securely
zen-work.at/portal/rechnungen
Provide Content

Share invoices, project progress, and documents with your customers.

3 Step 3

Communicate & Track

Use the timeline for transparent communication and support tickets.

  • Activity timeline per customer
  • Support tickets directly in the portal
  • Complete communication history
zen-work.at/portal/support
Communicate & Track

Use the timeline for transparent communication and support tickets.

All features

All Portal Features

Professional customer communication for your business.

Invoices

Customers see their invoices and payment status.

Projects

Project progress transparent for customers.

Support Tickets

Customers create and track tickets.

Documents

Secure document exchange with customers.

Timeline

Chronological overview of all activities.

Custom Branding

Portal with your own logo and colors.

Benefits

Why Your Customers Will Love It

A professional portal shows your customers that you value their time.

1

Professional Appearance

With custom branding and logo, your portal looks like your own platform -- not a third-party tool.

2

Everything in One Place

Invoices, projects, tickets, and documents -- your customers find everything clearly organized in one spot.

3

Transparency Builds Trust

Customers see the current status of their projects and requests anytime. Fewer inquiries, more satisfaction.

The Details That Matter

Two features that make the difference.

Activity Timeline

Every action is recorded chronologically. Your customers see exactly what happened -- without having to ask.

  • Chronological overview of all activities
  • Automatic updates on status changes
  • Comments and notes integrated
zen-work.at/portal/vertraege
Activity Timeline

Every action is recorded chronologically. Your customers see exactly what happened -- without having to ask.

Document Exchange

Share quotes, contracts, and reports securely with your customers -- directly in the portal.

  • Secure file transfer
  • Version history for all documents
  • Notifications for new documents
zen-work.at/portal/projekte
Document Exchange

Share quotes, contracts, and reports securely with your customers -- directly in the portal.

More views

Self-service for your clients

Four more areas your clients work in on their own – without calling or emailing you.

zen-work.at/portal/angebote
Approving quotes

Client sees the quote, reviews the line items and accepts with a single click – with a full audit log.

zen-work.at/portal/fragebogen
Onboarding questionnaires

Briefings, data intake, requirements – client fills it out, you receive the answers structured.

zen-work.at/portal/feedback
Collect feedback

Ask about a design or concept – the client leaves stars and comments right on the asset.

zen-work.at/portal/projekte/status
Project status report

Live project status with milestones, to-dos and next steps. No more "what's the status?" emails.

Use cases

Perfect for Every Industry

Whether agency, IT service provider, or consulting -- the customer portal adapts.

Agencies

Show clients project progress, share designs, and collect feedback -- all in the portal.

IT Service Providers

Customers submit tickets, check status, and download documentation.

Consultants & Freelancers

Provide invoices, contracts, and project reports professionally.

Before vs. After

Portal vs. email only

What changes when your clients have their own login instead of just your inbox.

Email only
Zen-Work portal
Sharing documents
"Please find attached..."
Stored in the portal + push
Invoice status
Client searches their inbox
Live overview in the portal
Project progress
"What's the status?" → email
Live status visible
Support requests
Email thread, hard to track
Tickets with full history
Security
Attachments open via email
Login + SSL + permissions
Professional look
"Here's the PDF attached"
Your own branded portal

Professionalize customer communication

Try the customer portal for free and impress your customers.